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Meet Joe, World Campus Grad and HelpDesk Staffer

Joe Stariha has a unique perspective of the World Campus HelpDesk experience—because he sees it from both sides. He graduated from Penn State World Campus in May, 2010, with an Associate’s Degree in Information Sciences and Technology, and was hired as a HelpDesk technician in October, 2011. He is currently pursuing a Bachelor’s Degree in…

Across the Continent [On My Desk]

Ashley Pipe, production specialist with the quality assurance team for Penn State World Campus Learning Design, keeps an important item on her desk to remind her of family. When Ashley was three and her sister was two months old, her parents ventured across the continent in a van from Alaska to Pennsylvania. As a family of four, they made the trek in only…

A Picture’s Worth 1,000 Media Technologies [On My Desk]

Multimedia specialist, Nikki Kauffman, has some very special people at her desk. Photos of her children including her son, Jude, who has an auditory processing problem, fill her work space. Learning about his challenges has enabled her to apply new techniques to online learning such as designing course videos, interactive components, and other features that…