Information technology specialist at the HelpDesk, Don Randolph keeps items on his desk that remind him that persistence pays off.
Don keeps tavern puzzles on his desk. The object of these puzzles is to disentangle the cast iron pieces, which can be very much like solving technology problems at the HelpDesk. Don knows the preferred outcome but must go through numerous steps using creative techniques to get there.
It’s a great desk reminder that there are many paths to finding the right solution.
[contact-form 8 “On My Desk Boilerplate”]